Web Design and Development Questions & Answers

Below you will find frequently asked questions. We hope these will be helpful. However, if you don’t see an answer you are looking for, please contact us today and we will be happy to assist you.

Do I really need a website?
Already have a web site. Why should I consider a re-design?
How long would it take to have my Web Site?
Do you offer payment plans?
How much does a Web site cost?
How does your entire process works?
What if I change my mind in the middle of a web project?
I need assistance with budgeting for my website, can you help?
I have no idea about things like web hosting, web database etc?
Can you help host my website?
Is hosting my website with you a requirement?
Do you setup email accounts for us?
Our IT Company handles the tech stuff, do I still need you?
Can I edit my website?
My business is local. Do I still need a website?
I reside in California but you are based in Pennsylvania? How would this work?
Do you offer any post launch website support and training?
What areas do you serve?
Can you make a site that looks like this?
After the site is built what type of support do you offer?
I would prefer to update and maintain my website. What options do you offer?
I have specific question which is not answered here. Can you help?

Do I really need a website?

Gone are the days of reading print ads, brochures and other print media. Today your customers are on the internet searching for your services and products. Most importantly your competition is now online targeting new customers via online ads and search engine rankings.

Few reasons to have a website would include:

  • Customer prefer online searches over traditional print ads
  • Cheaper to produce than print media ( brochure, flyers etc)
  • Your website page and design plus offers can change easily and often.
  • Effectively communicate with customers and suppliers.
  • Prospective customers can access your information at anytime, anywhere.

Already have a web site. Why should I consider a re-design?

Just like your computer or any technology the advancement in web technology is expanding into new horizons every day. For example just a few years go social media sites did not exist but today they are as common as your PC or laptop. For your business to stay agile, updated with the advancements and connected with your customers who are adapting to the use of smart phones, tables pc and other portable devices. We encourage you to consider upgrading to a website that offers such improved functionality and options to serve and best reach your existing and new customers in an affordable manner. To review or discuss options that would best suit your unique needs, contact us for a FREE Website Analysis.

How long would it take to have my Web Site?

Each client has a unique set of business requirements and design requirements. Your website development depends on the complexity of the site, options needed and customization you desire which are unique to your business. Prior to the start of the project and in our proposal we do provide you with a very detailed production schedule that lists completion dates and phases of a project prior to the start of any project.

Most sites can be typically completed within 4-8 week period.

Do you offer payment plans?

Yes! we realize at times marketing budgets are limited or restrictive. Hence we offer the flexibility of multi-phase pay options, where you can pay for the tasks per phase. Do note, typically at the start of the project we do require a 50% deposit at the beginning of each new project and the remaining balance when 90% of the site is done and/or three months from the date the contract is originally signed, whichever is sooner. In some cases we will require the total amount upfront; however this is strictly on a case by case base. If the project is large and the cost is over $3,000 then once the deposit has been made the balance will be broken down into stages or phases to be paid after each phase is complete. We offer this payment plan to help make the website you want more affordable. Certain conditions, terms and restrictions do apply. Payment plans options are not available on monthly marketing, social media, hosting, maintenance and consulting agreements and SEO. Deposits are only refundable minus a 20% admin fee if the refund is requested before work begins.

How much does a Web site cost?

Typically website development costs vary based on your unique requirements, software licensing, complexity of the functionalities, hosting requirements, total web pages, graphic design, stock photography, content writing etc. A basic site starts at less than $1000, whereas more complex sites such an ecommerce website or a large portal site having 100’s of pages or products can cost upwards of $5,000+.

How does your entire process works?

Explaining the full details of our process would be a lengthy one. Our process involves active involvement from you on how you wish to portray your business, brand and options you wish to have the website. Review a quick visual summary of our unique 4D process via OUR PROCESS page.

What if I change my mind in the middle of a web project?

This is more common than not. As business owners understand your business goals and needs may change hence we offer a lot of flexibility for change. Your plan would be modified to account for new features or options needed; we will then consult with you and provide a revised cost estimate depending on the specific project stage plus the best approach to achieve your goals.

I need assistance with budgeting for my website, can you help?

Yes! we will happy to assist you to arrive at an appropriate budget based on needs and requirement. Your budget would include choosing relevant web technology, hosting requirement and options needed to attain your goals/ objectives. To get the process started, request a FREE Quote.

I have no idea about things like web hosting, web database etc?

At Creative Web Results we realize your focus and bottom line is built upon running your business, following up with existing and new customers instead of the technical aspects of your website or web technologies. Our support staff and tech specialist are ready to assist you and dedicated towards making the process stress free, simple and easy to follow.

Can you help host my website?

Yes! we do have hosting systems and servers to host your website and will be happy to assist you. To inquire about the wide array of hosting options available or to find out more about hosting options available contact us.

Is hosting my website with you a requirement?

No, we believe in giving you/ your business the freedom host your website with any host you choose. However, you will find that hosting with us is not only affordable but offers you several advantages such as active monitoring, backup, malware support, 99% uptime, seamless upgrades as your needs grow and much more . Our hosting provides you with peace of mind knowing your website is live and it is being actively monitored for you.

Do you setup email accounts for us?

Yes! we do setup email accounts for you as part of your hosting package and website. Typically if you choose to host your own website and wish for us to setup your email system, we will be happy to do so for a small additional charge.

Our IT company handles the tech stuff, do I still need you

Typically an IT firm may lack the experience regarding website design, development and conversion factors. If your business needs a website that converts visitors into sales, leads or inquires and s specialists in digital marketing we can help. However if need help setup your network, resolve pc software issues etc, then please do hire an IT company. We do not provide such PC support or software support options and are strictly focused on web technology and digital marketing expertise and making website that brings your business sales, leads and inquires online.

Can I edit my website?

Yes! many of our web solutions include a Content Management System. Using this system you can easily edit the page content. We include in-depth videos to provide you with visual cues and assistance with the editing process.

My business is local. Do I still need a website?

The short answer to this will be Yes!. Your customers are on the internet searching for services you offer, company information, phone number, your business location, coupons, reviews about your business. Your competition is already online connecting with these new customers.

I reside in California but you are based in Pennsylvania? How would this work?

We’ve had the pleasure of working with clients across all 50 states in the US and worldwide. Our team is in constant communication with our clients via phone, remote support systems, Skype and video conference calls. Hence working with you in your project will not be an issue regardless of your current location.

Do you offer any post launch website support and training?

Yes ! we do offer in-depth training for 60 minutes post launch of your website and then ass needed based on a consulting agreement.
In addition to this, we provide you with extensive and detailed support via email and phone for support related matters.

What areas do you serve?

We currently serve clients all over the United States, Canada and Internationally. Our team members have assisted small business, big corporations and individuals.

Can you make a site that looks like this?

We get this question asked all the time. The answer here will be yes the site design you like can be used for design inspiration and functionality requirements and customized to your unique business’s look and . However your site will be custom designed to fit our brand and business, your business is not a clone of another so why settle for a clone. To find our more, request a free quote.

After the site is built what type of support do you offer?

Getting your site designed and finally live on the web is one aspect of getting your brand and business online. We can assist you with marketing, search engine optimization, content strategy and site maintenance and much more.

I would prefer to update and maintain my website. What options do you offer?

At Creative Web Results, LLC we empower our clients have full control of their web and online digital assets. We do offer you the ability to edit the site text and other features our Content Management System (CMS), we realize your time is more valuable and better spent in generating sales and leads. As such we offer you affordable website maintenance plans. For more information on options available, contact us.

I have a very specific question which is not answered here?

The FAQ here is a basic summary of the most commonly asked questions by our clients; however it does not cover all scenarios. For questions specific to your needs or requirements, we request you to contact us or complete the FAQ question form below.

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